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Should you get AppleCare? (214.4) - Mark's Journal
mhaithaca
mhaithaca
Should you get AppleCare? (214.4)
Yes, if you're buying a portable device.

Having AppleCare on my iPhone last winter meant that a replacement was overnighted to me at Apple's expense rather than my having to bring or ship the phone in for diagnosis followed by repair or replacement. (It would still have been free, as it was still in the one-year warranty.)

Having AppleCare on my (work) MacBook Pro last month meant that on a nearly two-year-old computer, the dead hard drive was replaced at no charge, and overnight shipping to and from Apple was done at their expense. Otherwise, it was out of warranty, so fixing would've been at Cornell's expense.

Having AppleCare on my iPad 2 today meant that a replacement, complete with custom engraving, is being shipped overnight to me, and overnight return shipping for the dead iPad is at Apple's expense, rather than my having to bring or ship the iPad in for diagnosis followed by repair or replacement. (It would still have been free, as it's still in the one-year warranty.)

Stuff that just sits on your desk has a much better chance of outliving its "useful" (technological life-cycle-wise) lifespan. Stuff that goes where you go has a much better chance of needing some repair within its useful lifespan, and AppleCare both increases the length of the repair coverage and makes the repair or replacement way smoother.
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Comments
kukla_red From: kukla_red Date: April 25th, 2011 06:54 pm (UTC) (Link)
Can you get AppleCare if you didn't buy your unit from Apple?
mhaithaca From: mhaithaca Date: April 25th, 2011 06:59 pm (UTC) (Link)

Yes, if it's an Apple product and it's still in warranty. If you didn't buy it from Apple, though, you may need proof of the date of purchase to show that it's still in warranty.
kukla_red From: kukla_red Date: April 25th, 2011 07:01 pm (UTC) (Link)
Well, since it is Max, my shiny new iPad2, it would have to be under warranty since they are all brand new. I'm going to look into that. If I had ordered from Apple, I was planning to get it with AppleCare.
mhaithaca From: mhaithaca Date: April 25th, 2011 07:07 pm (UTC) (Link)

Other companies like Small Dog and Amazon also sell AppleCare plans, which show up in boxes with registration instructions. They're sometimes discounted from the price Apple would charge, so it's worth looking around.

So how long before Max finally showed up from Verizon Wireless?
kukla_red From: kukla_red Date: April 25th, 2011 07:16 pm (UTC) (Link)
Just ordered it from Apple. I feel safer that way.

I ordered Max on the 18th of March and he showed up on April 12th. It was really funny. I hadn't bothered to call Verizon in about a week to get an update, and I was working from home on the 12th, so I thought I would call to check. The woman I spoke with said "I have a FedEx tracking number. Would you like it? O let me check their website for you. O, it's out on the truck for delivery today.". You could have knocked me over with a feather. Sure enough, he showed up about 4:30 and he has hardly left my hand ever since.

Any interesting apps you would care to tell me about?
jccohen From: jccohen Date: April 25th, 2011 07:35 pm (UTC) (Link)
Honestly, I like it for the peace of mind on my desktop units as well.
logan607 From: logan607 Date: April 26th, 2011 01:20 am (UTC) (Link)
It's funny, I was just asking myself this question for my new computer this week. I have it on my old portable and never used it.

Thanks for the thought!
brazenredhead From: brazenredhead Date: April 26th, 2011 01:50 am (UTC) (Link)

More AppleCare Success Stories

hehe, my 3GS iPhone's speakers / audio died this week-- a mere 45 days before my AT&T contract ends-- and my AppleCare covered a brand-new phone. (Almost a shame, but now I can potentially wait until the 4G iPhone is updated!)

Also, when my (brilliant) boyfriend mangled my MacBook (I think he dropped it, but he's not 'fessing up), my AppleCare covered EVERYTHING except a new cover. I can live with a few chips in exchange for brand-new hardware!

I can't live without it. I've always had to use it, which could be seen like a bad thing, but it's a great safety net. :-)
callusdew From: callusdew Date: April 26th, 2011 02:34 pm (UTC) (Link)
Mt AppleCare ment my replacement iPod (now known as the iPod "Classic") was covered when the hard drive spun out and died.

I also have it on my MacBook Pro, mostly so I can sleep at night.
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