Mark (mhaithaca) wrote,
Mark
mhaithaca

Wow...

Best Buy never called yesterday with a time slot for today's delivery, so when I got home early this afternoon I called to find out when they were coming. Turned out they weren't. A manager called me back a little while ago to apologize. Sounds like they tried calling my home phone and work phone, but not the cell phone that I gave them specifically to use this weekend.

They're going to deliver it tomorrow morning even though they don't usually do Monday deliveries, and to apologize for the inconvenience, he's crediting me 15% of the purchase price. That's more than I would have expected.
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