People are arguing "Well, our use of the service was interrupted, too." Other people are arguing, "Yes, but you didn't lose any time from your paid subscription, since yours never expires." Some have chimed in, "Well, they could do something for us, too. Maybe free tokens."
Best comment? "What did we lose? Nothing. Zip. Nada. Have a puppy or two instead," followed by a picture of two puppies.