Well, apparently, TomTom had such high demand in Europe that they were very slow about freeing up some inventory to get it to the US. The ship date kept getting pushed back and pushed back. Today, I noticed on the TigerGPS web site that the 700 was going to ship today!
Well, I looked at my order printout, remembered that I'd ordered it overnight, and decided that I didn't need this thing tomorrow. Looked for a phone number for the reseller, and found... an AIM address! TigerGPS has a customer service IM account, so I IM'd them to ask if we could change the shipping.
Unfortunately, it's already too late; my order has already shipped. But that means I'll get to play with this thing this week. :-) And I told whoever I was talking to via IM that I really like the idea of customer service via IM.